SUPPORT AND CARE SERVICES

Keep Your Digital Presence Running Smoothly

Think of your website and marketing like a luxury car – regular maintenance keeps it performing at its best. Whether you need ongoing website updates and maintenance, or supported marketing guidance and implementation, I’ll help you keep everything running smoothly so that you can focus on growing your business.

Sound Familiar?

✓ You're constantly putting off website updates because who has the time?

✓ Tech hiccups are piling up and slowing you down

✓ Your marketing tasks keep falling to the bottom of your ever-growing to-do list

✓ You wish someone - anyone - would just handle all these little details for you

✓ You're tired of figuring out everything yourself

✓ You want to maintain momentum but need consistent support #helpme

If that sounds like you, it’s time to take the pressure off! Keep reading to find out how…

Choose your Support Solution: Website Care Marketing Support Custom Retainers

REGULAR LOVIN’ FOR YOUR WEBSITE

Website Care Plans

Because your website deserves some TLC, too.

Keep your digital home running smoothly with care plans designed to fit your needs. Whether you want reliable essentials or premium support with extra perks, I’ve got you covered. With monthly updates, routine check-ups, and proactive maintenance, your website will look - and perform - its best.

  • Think of this as a monthly spa day for your website - routine updates and proactive fixes to keep things running smoothly, stress-free.

    Includes up to 2 hours of maintenance and support, including website updates, a monthly health check, seasonal or campaign support, and progress reports.

    ✺ AUD $195/month + GST

    ✔️ Includes up to 2 hours of maintenance and support
    ✔️ 3-month minimum commitment required

  • Think of this as the deluxe spa package for your website - comprehensive care that goes beyond basic maintenance to keep your digital presence performing at its absolute best. Perfect for growing businesses that need that extra level of attention and optimisation.

    Includes up to 4 hours of maintenance and support a month, including website updates, a monthly webaite health check, SEO maintenance, campaign support, priority email support, a monthly report and more.

    ✺ AUD $395/month + GST

    ✔️ Includes up to 4 hours of maintenance and support
    ✔️ 3-month minimum commitment required

Which care plan is right for you? Both packages are designed to make managing your website stress-free, so you can focus on what you do best. If you’re unsure which to choose, I’ll help you find the right fit based on your goals and budget.

MARKETING SUPPORT ON TAP

Marketing Support Plans

Your marketing assistant in your back pocket - without the overheads.

Keep your marketing moving forward with consistent, reliable support tailored to your business. From updating email sequences and optimising content, to managing lead magnets and tracking your results, these care plans ensure your marketing foundations are always working hard for you. Whether you need the essentials handled or advanced strategies brought to life, I’m here to make it happen.

  • Need marketing help but not a full-time team? Think of this as having a marketing assistant on speed dial – handling the essentials, keeping things running smoothly, and freeing you up to focus on the fun (or functional) parts of your business.

    Includes up to 4 hours of hands-on marketing implementation per month, focused on your email and content marketing (including search optimisation). Plus, get monthly email check-ins, quarterly review calls, acccess to a comprehensive template library, and monthly reports so you know what’s what at all times.

    ✺ AUD $395/month + GST

    ✔️ Includes up to 4 hours of hands-on marketing implementation
    ✔️ 3-month minimum commitment required

  • If your marketing to-do list is giving off "bottomless brunch" vibes – endless and overwhelming – it's time to bring in the big guns. This is more than just getting tasks done – it's about creating marketing momentum that drives real results for your business.

    Includes up to 10 hours of hands-on marketing implementation per month, focused on your email and content marketing (including search optimisation). Think email sequences, lead magnet creation, campaign promotions, blog posts and more! Plus, get a monthly strategy call, priority email support, quarterly review calls, acccess to a comprehensive template library, and monthly reports so you know what’s what at all times.

    ✺ AUD $985/month + GST

    ✔️ Includes up to 10 hours of hands-on marketing implementation
    ✔️ 3-month minimum commitment required

Which plan is right for you? Both packages are designed to make marketing feel effortless. If you’re not sure which one suits your needs, I can guide you to the best option.

TAILORED TO YOUR NEEDS

Customised Retainers

Your business is unique - and your support plan should be too.

Need something more tailored? Let’s chat, and I’ll create a custom retainer package designed around your unique goals and priorities.

Not ready for ongoing support? I also offer a range of done-for-you implementation packages for one-off projects. Perfect for tackling those “I need this done now” tasks without the long-term commitment.

Why choose ongoing support?

Save time & energy

I handle the details so you can focus on what you do best - growing your biz and living your best life.

Proactive problem-solving

Address small issues before they become big - and unnecessary - headaches.

Stay fresh & current

Regular updates ensure your website and marketing stay sharp (and help you stay visible in search).

Keep your momentum

Consistent support keeps your business moving forward, and isn’t that what it’s all about?

Client love

How it works

Let’s figure it out together over a virtual cuppa [aka, a free discovery call]. In 30 minutes, we’ll:

Select the support level that fits your goals, needs and budget

Together, we’ll prioritise your tasks and map out monthly updates

I’ll handle the hands-on works and keep you updated on progress

Ready to get next-level support?

On the other side of that button, you’ll book your free virtual cuppa with me! ⤴

Frequently asked questions

  • Don't worry - I've got you covered! I’m flexible for those busier times, and additional hours can be added at my support hourly rate of $95 per hour (which will be added to your next invoice). But, if you find yourself regularly needing more support, you might want to consider upgrading to the next package for more comprehensive coverage (and better pricing).

  • Absolutely! While there's a 3-month minimum commitment, you can upgrade at any time or adjust your plan when your initial term ends.

  • For transparency, content creation, strategy work, and custom design are not included (unless specified) but can be added separately as a once-off or we can adjust your package to include any of these each month.

  • I use detailed time-tracking software and provide a monthly breakdown of how your hours were used. You'll always know exactly what I've worked on and how long each task took.

  • Absolutely! That's what our check-ins are for. Your business needs change, and your marketing or website support should adapt with you. Together we’ll just make sure we make any changes with enough time to get tasks done by the time you need them done.

  • Let’s chat! Book a free discovery call, and we’ll figure out the perfect plan for your needs.

Ready for consistent support?

Stop letting updates and marketing tasks pile up. Book a free discovery call, and let’s:

Review your current business challenges

Explore which support plan suits your needs

Answer any questions you have about your plan

Create a custom solution to support your business

Book a free virtual cuppa with me today (I’ll bring the e-cookies!).